LEGAL
Terms of Service
About these Terms
These Terms of Service (the “Terms”) form a binding agreement between Lizio Rolli (“Lizio”) and the business or professional customer that creates an Organization, accepts an Order or uses the Service (the “Customer”). If an individual uses the Service for a Customer, references to “you” include that individual and the Customer where the context requires.
The person accepting these Terms confirms that they are at least 18 years old, act for business or professional purposes, and have authority to bind the Customer. Lizio does not offer the Service for personal, household or consumer use.
The agreement consists of these Terms, any checkout page or order accepted by the Customer (an “Order”), the Privacy Notice and, where applicable, Lizio’s Data Processing Agreement (the “DPA”). An Order controls conflicting commercial details; the DPA controls conflicting personal-data processing terms; these Terms control all other conflicts.
Formation of agreement
Each of the following, independently, constitutes binding acceptance of these Terms: creating an account, accepting an Order, clicking any button, checkbox or similar indicator presented as acceptance, or continuing to use the Service after being given a reasonable opportunity to review these Terms. Lizio may, but is not obliged to, implement a specific logged acceptance mechanism (such as a checkbox recording the accepting individual, document version and timestamp); the presence or absence of such a mechanism at any given time does not affect whether these Terms have been validly accepted under this Section.
Definitions
Admin. A User authorized to manage Users, operational settings and Organization Data, but not ownership, billing or permanent Organization deletion.
AI Feature. A feature that uses artificial intelligence or machine learning to extract, generate, classify, summarize or suggest information. AI Features may not be available at all times and are not a guaranteed part of the Service in any particular form.
Customer Data. Data, documents, lease information, personal data and other content submitted to or processed through the Service for the Customer, excluding Lizio’s own service telemetry and aggregated anonymized data.
Free Trial. Temporary access provided without a paid Subscription for the period and on the conditions displayed at registration.
Organization. The Customer workspace containing Users, settings, subscriptions and Organization Data.
Owner. The single User with ultimate authority over an Organization, including ownership transfer, billing responsibility and Organization deletion.
Service. Lizio’s websites, hosted application, lease-management tools, reminders, AI Features and related services covered by an Order, as they exist and are made available from time to time.
Subscription. Paid access to the Service under the plan, billing period, limits, currency and price displayed at checkout or in an Order.
User. An individual authorized to access an Organization, including an Owner, Admin, Member or Viewer.
Accounts and account security
Each User must have an individual account and provide accurate, current information. Account credentials may not be shared, transferred or made available to another person. The Customer is responsible for selecting appropriate Users, assigning roles and promptly removing access that is no longer authorized.
The Customer and each User must protect credentials, use reasonable account-security measures, and notify Lizio promptly at contact@lizio.io of suspected unauthorized access. Lizio may require identity or authority verification before changing sensitive account, ownership, billing or deletion settings.
The Customer is responsible for all activity performed through its accounts, whether or not authorized by the Customer, except to the extent solely and directly caused by Lizio’s gross negligence, intent, or breach of a non-excludable legal duty. Lizio may rely on instructions received through authenticated accounts and is not required to resolve internal Customer authority disputes, although it may pause sensitive actions while a dispute is reasonably investigated. Lizio bears no responsibility for losses arising from compromised, shared or reused credentials.
Organizations, roles and authority
The person who creates an Organization becomes its Owner. An Organization has exactly one Owner at a time. The Owner is the primary administrative and billing contact and is responsible for maintaining a current email address.
The Owner may transfer ownership only to an existing Admin. Admins may manage Users, operational settings and Organization Data but may not transfer ownership, manage billing or permanently delete the Organization. Other roles have the permissions shown in the Service, which may change from time to time.
The Customer is solely responsible for ensuring that role assignments, invitations, removals, instructions and ownership changes are authorized. Lizio is not responsible for losses caused by a User acting outside the Customer’s internal authority, even where that User was validly authenticated.
Licence and permitted use
Subject to the agreement and payment of applicable fees, Lizio grants the Customer a limited, non-exclusive, non-transferable and revocable right during the applicable access period to use the Service for the Customer’s internal business operations within the plan limits.
No rights are granted except those expressly stated. The Customer may not resell, sublicense or provide the Service as a service bureau; access it for a competitor; use it to build, train or benchmark a competing product or service; or use any output of the Service to develop a competing offering, except where applicable law does not permit such a restriction. This licence may be suspended or revoked immediately for any breach of these Terms.
Customer Data and responsibilities
As between the parties, the Customer retains its rights in Customer Data. The Customer grants Lizio and its service providers a worldwide, limited right to host, reproduce, transmit, organize, analyze, back up and otherwise process Customer Data only as reasonably necessary to provide, secure, support and improve the Service, comply with lawful instructions, and meet legal obligations.
The Customer represents and warrants that it has all permissions, notices, legal bases and authority required to submit and process Customer Data, including lease documents, contact details, financial information and third-party confidential information. The Customer alone determines which data to upload and must avoid unnecessary or unlawfully obtained data. The Customer bears full responsibility for any consequence of submitting data it was not entitled to submit.
The Customer is solely responsible for the legality, accuracy, quality and integrity of Customer Data; its lease interpretations and business decisions; maintaining original documents and independent copies; and ensuring that its use of the Service complies with laws applicable to the Customer and the properties, leases and individuals concerned.
Lizio may use service data that has been genuinely anonymized and aggregated so that it no longer identifies the Customer or any individual, for analytics, security, capacity planning and product improvement, without restriction or compensation to the Customer.
AI-assisted features
Human review required. AI-generated extractions and suggestions are assistance tools only. Users must compare them with the original lease and confirm their accuracy before accepting, saving or relying on them.
Lizio may offer AI Features that read lease documents and propose dates, values, categories, summaries or other data entries. AI Features may use third-party AI providers acting under appropriate contractual arrangements and may be introduced, changed, restricted, made optional, withdrawn or discontinued at any time without liability.
AI outputs are probabilistic and may be inaccurate, incomplete, outdated, misleading or unsuitable. They may omit clauses, misunderstand context, confuse parties or dates, or produce information not supported by the source. Lizio gives no warranty of any kind regarding any AI output, confidence score, extraction or suggestion, and accepts no liability for a Customer’s reliance on one.
AI Features do not provide legal, tax, accounting, financial, property or other professional advice; do not determine contractual rights; and are not intended to make decisions producing legal or similarly significant effects for individuals. The Customer must obtain professional advice where appropriate.
The Customer must never use an AI output as the sole basis for a deadline, notice, payment, renewal, termination or other material action. Acceptance of a suggestion does not shift responsibility from the Customer to Lizio under any circumstance.
Customer Data used with AI Features is processed under the Privacy Notice and, where applicable, the DPA. Any use of Customer Data for model training or development will be subject to the agreement, applicable law and the disclosures or permissions required for that use.
Reminders and deadlines
Reminders are a best-effort, non-contractual convenience feature, not a monitoring, fiduciary or professional-advice service, and do not form part of the core commitment of a Subscription. The Customer remains solely responsible for identifying every deadline, entering complete and correct information, configuring recipients and timing, monitoring leases and communications, and taking all required action on time.
Lizio does not guarantee that a reminder will be created, sent, delivered, received, read, understood or acted upon. Delivery may be affected by incorrect data, Customer settings, spam filters, connectivity, third-party providers, service interruptions and events outside Lizio’s reasonable control. Unavailability, delay or failure of the reminders feature does not constitute a material breach of these Terms and does not, on its own, entitle the Customer to a refund, credit or termination right.
The Customer must not rely exclusively on Lizio for a lease expiry, option, renewal, notice, payment, indexation or other deadline. Lizio is not responsible for a missed deadline or lost lease right except to the limited extent liability cannot lawfully be excluded.
Lizio may retain minimized evidence of reminder configuration, sending attempts and delivery status for security, dispute and legal-defense purposes, without retaining full source documents solely as reminder evidence.
Acceptable use
The Customer and Users must use the Service lawfully, professionally and within the intended lease-management purpose. They must not:
upload or process material they do not have the right or lawful authority to use, including unlawful content, malware, misappropriated confidential information or personal data processed without an appropriate basis;
use the Service to violate privacy, confidentiality, intellectual-property, sanctions, export-control, anti-discrimination or other applicable laws;
probe, scan, disrupt or circumvent security, access controls, rate limits, plan limits or technical restrictions;
copy, scrape, crawl, reverse-engineer, decompile or automate access to the Service except to the extent such restriction is prohibited by mandatory law;
share credentials, impersonate another person, misrepresent authority, or access another Customer’s data;
resell, commercially exploit or use the Service or its outputs to develop a competing service;
upload excessive unrelated files or use Lizio as a general-purpose document-storage service; or
abuse a Free Trial, including creating repeated accounts or Organizations to obtain successive trials or evade payment or limits.
Lizio may investigate suspected misuse, preserve relevant evidence, restrict features, remove unlawful or dangerous content, and suspend or terminate accounts immediately and without prior notice where reasonably necessary. Where circumstances permit, Lizio may give the Customer an opportunity to explain or remedy the issue, but it is never required to delay protective action it considers urgent.
Third-party services and providers
Lizio relies on hosting, database, payment, email, analytics, security, support and AI providers. The Service may include links or integrations with third-party services. Those providers may change over time.
Third-party services may be unavailable, changed or discontinued and may have their own terms. Lizio is not responsible for any act, omission, outage or failure of a third-party provider, to the fullest extent permitted by law, but this clause does not reduce any responsibility Lizio must retain under applicable data-protection or other mandatory law.
Free Trials
The Free Trial duration and limits are those displayed when the Customer registers. Lizio may change trial terms for future registrations, restrict eligibility, require verification, shorten or end a trial at any time for any reason, including for misuse. A Customer may receive only one Free Trial unless Lizio agrees otherwise.
A Free Trial does not automatically convert into a paid Subscription. The Customer must affirmatively select a plan and complete checkout. At trial expiry, access may be suspended while Customer Data remains subject to the retention rules below.
Free Trials are provided as available and without compensation, warranties or service commitments of any kind, to the fullest extent permitted by law. For any claim arising exclusively from a Free Trial or other free access, Lizio’s liability is excluded in its entirety to the fullest extent permitted by law.
Subscriptions, fees and taxes
Plans, monthly billing periods, prices, currency, User or usage limits and features are displayed at checkout or stated in an Order. Custom plans may have additional terms. Unless stated otherwise, fees are exclusive of taxes, duties and similar governmental charges, which the Customer must pay or self-assess as applicable, except taxes based on Lizio’s net income. The Customer is solely responsible for determining its own tax treatment of the Service, including any applicable reverse-charge, import VAT or similar obligation, and will indemnify Lizio for any tax, interest, penalty or cost Lizio incurs as a result of the Customer’s tax position or failure to self-assess.
Payments are processed by the third-party payment processor shown at checkout. The Customer authorizes that processor and Lizio to charge applicable fees and must maintain valid payment information. Lizio may require prepayment before providing or continuing the Service. Lizio does not need to store or disclose full payment-card details.
Paid Subscriptions renew automatically for successive monthly periods unless cancelled before renewal. Lizio may change prices on at least 90 days’ advance notice. A price change applies from a subsequent renewal and does not alter a period already paid.
If payment fails or becomes overdue, Lizio may retry collection, contact the Customer, suspend access, reduce functionality or treat the Subscription as cancelled, in each case without liability. Suspension does not waive amounts due.
Cancellation and refunds
The Customer may cancel a Subscription at any time through the available account controls or by contacting Lizio. Cancellation stops renewal and becomes effective at the end of the paid period unless Lizio states otherwise. The Service normally remains available through that period.
Fees already charged or due are non-refundable and unused time is not credited, except where mandatory law requires otherwise. Lizio may grant a refund or credit at its sole and unfettered discretion, without creating any obligation or precedent for future cases.
Subscription cancellation does not itself delete the Organization or Customer Data. After paid access ends, the Organization enters the restricted or dormant state described under Data retention and deletion.
Ownership transfer and billing cutover
An ownership transfer changes authority and accountability but does not transfer the outgoing Owner’s payment method or expose payment information to the new Owner.
When ownership is transferred, automatic renewal of the existing Subscription is switched off. The already-paid period continues without interruption or refund. The new Owner must establish a new Subscription and payment method before that period ends to preserve paid access.
If the new Owner does not subscribe in time, the Organization enters the same restricted state as any lapsed Subscription. The outgoing Owner cannot unilaterally reverse a completed transfer.
Lizio may require explicit transfer confirmation and notify the outgoing Owner, new Owner and other Admins of the change and billing cutover. Regular Members and Viewers need not be notified. Lizio is not responsible for missed notices caused by outdated or incorrect contact information.
Suspension and termination
Lizio may suspend or restrict access immediately and without notice where reasonably necessary because of non-payment, suspected fraud, security risk, unlawful activity, misuse, trial abuse, sanctions, a governmental or court request, material breach, danger to the Service or another customer, or circumstances outside Lizio’s reasonable control.
Where reasonably practicable, Lizio will notify the Customer and allow a reasonable opportunity to cure a remediable breach. Lizio may terminate the agreement if the breach is serious, cannot be cured, is not cured within the stated period, or continued service would expose Lizio or others to material risk.
Termination for convenience
In addition to the rights above, Lizio may terminate this agreement or discontinue the Service, in whole or in part, for any reason or no reason, on at least 60 days’ prior notice, without liability beyond a pro-rata refund of unused prepaid fees for the terminated period where legally required. This right exists because Lizio is operated by a single proprietor and cannot guarantee indefinite continuation of any given feature, plan or the Service as a whole.
The Customer may terminate by cancelling its Subscription and ceasing use. Termination does not affect accrued fees, payment obligations or provisions intended to survive, including intellectual property, confidentiality, retention, disclaimers, liability, indemnity and disputes.
Personal-account deletion and departure
A non-owner User may leave an Organization or request deletion of their personal account, subject to identity verification and legal retention. Their departure does not delete Organization Data, reverse actions already performed or remove business and audit records that the Customer or Lizio may legitimately retain. Unnecessary personal profile information may be deleted or anonymized.
The Owner may not leave the Organization or delete the Owner account without first transferring ownership to an existing Admin or scheduling deletion of the Organization.
Organization deletion
Only the Owner may schedule permanent Organization deletion. Lizio may require recent reauthentication, entry of the exact Organization name and express confirmation that the consequences are understood.
Lizio will send notice to the Owner and other Admins when deletion is scheduled, cancelled or completed. A 30-day scheduled-deletion period follows. During that period, authorized Users may export available data, the Owner may cancel deletion, and an Admin may notify Lizio of a genuine authority dispute. Lizio may pause deletion while the dispute is reasonably addressed.
Scheduling deletion immediately stops automatic Subscription renewal. Fees already due remain payable and no unused-period refund is provided except where required by law or granted by Lizio at its discretion. Paid access may end before day 30 if the Subscription expires.
After the 30-day period, the Organization becomes inaccessible. Customer Data is removed from active systems as Lizio completes periodic manual review before final deletion, which may take a limited additional period. No recovery is guaranteed once the 30-day period has elapsed. Restricted safety copies and ordinary backups may persist temporarily under Lizio’s applicable retention practices and Privacy Notice before expiring through their normal cycles.
Limited payment, tax, invoicing, contract, dispute, fraud-prevention, security, reminder-audit, deletion-audit and legally required records may survive for their applicable periods. They are not retained for ordinary continued use of the deleted Organization Data.
A request under applicable data-protection law for erasure of an individual’s personal data is handled separately from, and is not automatically subject to, this Organization-deletion process; see Privacy and data processing and Lizio’s Privacy Notice.
Data after a Subscription ends
Unless the Owner requests Organization deletion, Lizio may retain dormant Organization Data for up to 12 months after paid access ends to permit possible reactivation or an authorized export. Ordinary access may remain suspended and Lizio does not guarantee that data will remain retrievable for the full period.
The Customer should export needed data before access ends. Lizio may delete or anonymize dormant data earlier if requested by the Owner, required by law or security, necessary to enforce the agreement, or reasonably required because continued retention is impracticable. At the end of the applicable retention period (normally 12 months, subject to the preceding sentence), Lizio may permanently delete the data without further liability, subject to limited surviving records and backup expiry.
Privacy and data processing
Lizio processes personal data as described in its Privacy Notice. For personal data contained in Customer Data, the Customer generally acts as controller and Lizio acts as processor under the DPA. Lizio acts as controller for its own account, billing, security, support, legal and service-administration records.
The Customer is responsible for providing required notices and instructions to individuals whose data it submits. Lizio may use subprocessors and make lawful international transfers as described in the Privacy Notice, DPA or applicable subprocessor information.
Confidentiality
Each party must protect the other party’s non-public information that a reasonable person would understand to be confidential and use it only to perform or exercise rights under the agreement. This obligation does not apply to information lawfully public, already known without duty, independently developed, or lawfully received from another source.
A party may disclose confidential information to personnel, providers and professional advisers who need it and are bound by appropriate duties, or where disclosure is legally required. Where legally permitted, the receiving party will give reasonable notice before compulsory disclosure.
Lizio intellectual property and feedback
Lizio and its licensors retain all rights in the Service, software, interfaces, documentation, designs, databases, methods, branding and related intellectual property, whether registered or unregistered. No Customer ownership arises from payment, feedback or use.
If the Customer or a User submits feedback or suggestions, Lizio may use, modify and commercialize them fully and permanently, without restriction, attribution or compensation of any kind, provided this does not grant Lizio ownership of identifiable Customer Data or override confidentiality and data-protection obligations.
Copyright, trademark, unlawful-content and abuse reports may be sent to contact@lizio.io with sufficient information for Lizio to assess the report.
Availability, maintenance and support
The Service is provided without any uptime, response-time, support-time or service-level commitment unless an Order expressly states one. Lizio will use reasonable efforts appropriate to a small, single-operator business, but does not promise continuous monitoring, round-the-clock support or uninterrupted operation. The Customer’s exclusive remedy for any unavailability or degradation of the Service is as set out under Limitation of liability; no service credit is owed unless expressly agreed in an Order.
Lizio may perform maintenance, deploy updates, correct errors, change interfaces, impose reasonable technical limits and modify or discontinue features at any time. The Service may be interrupted by bugs, maintenance, providers, connectivity, cyber incidents, demand, legal restrictions and events outside Lizio’s control.
The Customer is solely responsible for maintaining original leases, exports and business-continuity arrangements appropriate to the importance of its data and deadlines. Backups maintained by Lizio are operational safeguards only and are not a Customer archive or guaranteed recovery service.
Service changes and beta features
Lizio may improve, replace or remove features at any time to develop the Service, address security or legal requirements, manage providers or keep the business sustainable. Lizio will use reasonable efforts to give notice before a material reduction of core paid functionality where practicable, but is not required to do so where impracticable or urgent.
Preview, beta, trial or experimental features may be incomplete, changed or withdrawn at any time and are provided without additional warranty, support or liability to the fullest extent permitted by law.
Warranties and disclaimers
To the fullest extent permitted by law, the Service is provided “as is” and “as available”, without any representation or warranty of any kind. Lizio disclaims all express, implied and statutory warranties not expressly stated in these Terms, including merchantability, fitness for a particular purpose, non-infringement, accuracy, availability, security, and error-free or uninterrupted operation.
Lizio does not warrant that the Service, reminders, AI outputs, imports, exports, calculations, dates, classifications, integrations, third-party providers or communications are complete, accurate, timely, secure, uninterrupted or suitable for the Customer’s legal or business needs. No statement made outside these Terms — whether in marketing materials, support correspondence, a sales conversation or otherwise — modifies these Terms or creates any warranty.
Nothing in the Service is legal, tax, accounting, financial, property or other professional advice. The Customer must review source documents and obtain qualified advice where appropriate.
Limitation of liability
Nothing in the agreement excludes or limits liability for intent or gross negligence, or any other liability that cannot lawfully be excluded or limited under applicable law.
Subject to the preceding sentence and to the fullest extent permitted by law, Lizio is not liable for indirect, incidental, consequential, special, exemplary or punitive loss; loss of profit, revenue, savings, business, goodwill, opportunity or anticipated benefit; loss or corruption of data; replacement-service costs; or any missed lease deadline, notice, option, renewal, termination, payment, indexation or other contractual right, regardless of the legal theory advanced and regardless of whether Lizio was advised of the possibility of such loss.
This is a maximum cap, not an automatic entitlement to compensation. The Customer must prove a valid claim, causation and compensable loss. Subject to liability that cannot lawfully be limited, Lizio’s total aggregate liability under all legal theories, for all claims arising out of or relating to the agreement in any 12-month period, will not exceed the lower of: (a) the Subscription fees actually paid by the Customer for the affected Service in the three months immediately before the event giving rise to the claim; or (b) EUR 1,000. If the Customer has paid for less than three months, only fees actually paid during that shorter period count.
For a claim arising exclusively from a Free Trial or other free Service, Lizio’s liability is excluded in its entirety and no compensation is owed, to the fullest extent permitted by law. Any liability that cannot be excluded remains limited to the minimum extent permitted by law.
The limitations in this Section apply to failures of reminders, AI Features, third-party services, Customer Data, security incidents and service interruption, regardless of cause, except to the extent a limitation is prohibited. These limitations reflect the allocation of risk between the parties and apply even if a remedy fails of its essential purpose.
Notice of claim and time bar
The Customer must notify Lizio in writing of any claim within 30 days of becoming aware of the facts giving rise to it, and must provide reasonable supporting documentation. To the fullest extent permitted by law, any claim not brought within six months of the event giving rise to it is permanently time-barred, whichever is earlier of that period or any shorter period that would otherwise apply by law.
Customer indemnity
To the fullest extent permitted by law, the Customer will indemnify, defend and hold harmless Lizio, the proprietor personally, and their service providers and representatives from and against all third-party claims, proceedings, damages, liabilities, penalties, settlements, taxes and reasonable legal costs arising from or relating to:
Customer Data, or an allegation that the Customer lacked authority, permissions, notices or a lawful basis to provide or process it;
the Customer’s or a User’s unlawful use, misuse or breach of these Terms, including breach of the Acceptable use Section;
infringement or violation of privacy, confidentiality, intellectual-property or other third-party rights;
instructions, configurations, exports, communications, reliance on an AI output or reminder, or decisions made by or for the Customer;
the Customer’s own tax position, including any failure to self-assess or remit applicable tax; or
an internal dispute concerning the Customer’s Users, ownership, billing authority or Organization.
The indemnity does not apply to the extent a claim was caused solely by Lizio’s intent, gross negligence, or other misconduct for which responsibility cannot lawfully be shifted. Lizio will give reasonable notice of a covered claim. The Customer may control the defense with competent counsel, but may not settle in a way that admits fault by or imposes any obligation on Lizio or the proprietor without Lizio’s prior written consent. Lizio may participate at its own expense.
Permanent closure or transfer of Lizio
Lizio may permanently discontinue the Service at any time. Where reasonably practicable, Lizio will give at least 60 days’ notice and an opportunity to export available Customer Data. That notice may be shorter where closure results from insolvency, an urgent security or legal requirement, loss of a critical provider, the proprietor’s incapacity or death, force majeure, or circumstances that make continued operation impracticable for a single-operator business.
At closure, Lizio may stop renewals, address prepaid periods it cannot provide on a pro-rata refund basis where legally required, delete operational Customer Data under applicable retention practices, and retain only limited legal, accounting, security and defense records.
If the business or Service is transferred rather than closed, Lizio may transfer the agreement and Customer Data to a lawful successor subject to applicable notice, confidentiality, data-protection and contractual requirements.
Changes to these Terms
Lizio may update these Terms at any time. Lizio will provide at least 30 days’ notice by email or through the Service before a material adverse change applies. Non-material changes and changes required urgently by law, security or provider requirements may take effect immediately or sooner where reasonably necessary.
The notice will state the effective date. Continued use after that date constitutes acceptance. If the Customer does not agree, its sole remedy is to cancel before the change applies and stop using the Service, without a refund for an already-paid period unless mandatory law requires otherwise.
Communications and notices
Lizio may send essential service, security, billing, ownership, deletion and legal notices by email, in-app message or, where configured, SMS. The Customer agrees to receive these operational communications and must keep Owner and User contact details current.
Marketing communications will be sent subject to applicable consent and opt-out requirements. Unsubscribing from marketing does not stop essential service communications.
Legal notices to Lizio must be sent to contact@lizio.io and, where the sender needs formal proof of delivery, also by a method that provides verifiable delivery to Lizio’s registered address. Notices to the Customer may be sent to the Owner’s registered email address and are deemed received when sent.
Good-faith dispute resolution
Before starting ordinary court proceedings, a party must give written notice describing the dispute and requested resolution. Authorized representatives will attempt in good faith to resolve it for up to 60 days after receipt.
This process does not prevent either party from seeking urgent or interim relief, preserving evidence, protecting a limitation deadline, pursuing debt collection, responding to governmental action, or acting immediately against security abuse or intellectual-property infringement. It does not extend or alter a statutory limitation period.
Governing law and jurisdiction
The agreement is governed by the substantive laws of Switzerland, without regard to conflict-of-laws rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
The courts at Lizio’s registered seat have exclusive jurisdiction, subject to any jurisdiction that cannot validly be excluded under mandatory law.
Language
These Terms are drafted and issued primarily in French, which is the governing language of the agreement. Lizio may make available translations, including this English version, for convenience only; a translation has no independent legal effect. In case of any conflict, ambiguity or divergence between a translation and the French version, the French version prevails.
General provisions
Entire agreement. The agreement is the entire agreement about the Service and replaces prior proposals, statements and understandings on that subject. A Customer purchase order does not add terms unless Lizio expressly accepts them in writing.
No third-party beneficiaries. This agreement is between Lizio and the Customer only. A User or any other individual has no independent right to enforce this agreement merely by virtue of using the Service, except to the extent mandatorily provided by applicable law.
Assignment. The Customer may not assign the agreement without Lizio’s prior written consent. Lizio may assign it freely, including in connection with a transfer of the business or Service, provided mandatory Customer rights remain protected.
Subcontracting. Lizio may use service providers and subcontractors but remains responsible to the extent required by the agreement and applicable law.
Force majeure. Neither party is liable for delay or failure caused by events beyond its reasonable control, including the incapacity, illness or unavailability of Lizio’s proprietor, excluding the Customer’s obligation to pay amounts already due. The affected party will use reasonable efforts to mitigate the effects.
No agency. The parties are independent contractors. The agreement does not create employment, partnership, agency, fiduciary or joint-venture duties.
No waiver. Failure to enforce a provision is not a waiver. A waiver must be specific and in writing.
Severability. If a provision is invalid or unenforceable, it will be limited or replaced to the minimum extent necessary to preserve its lawful purpose and, in particular, to preserve the limitations of liability in this agreement to the maximum extent still permitted by law, and the remaining provisions continue.
Headings. Headings are for convenience and do not affect interpretation. Words such as “including” mean “including without limitation”.
Electronic agreement. The agreement may be accepted electronically, and electronic records and notices may be used to evidence acceptance and communications.
Contact
Questions, complaints, notices and reports may be sent to:
Lizio Rolli
Seestrasse 137B
8800 Thalwil
Switzerland
Email: contact@lizio.io